LeaseIQ Portal Privacy Policy
Effective Date: July 20, 2026 · Last Updated: July 20, 2026
LeaseIQ is the online lease servicing portal operated by Heritage Auto Leasing LLC ("Heritage," "we," "us," or "our"). This policy describes how the Portal itself handles information — cookies, security, and retention.
This policy does not cover our handling of your financial information. How we collect, share, and protect nonpublic personal financial information — your lease terms, payment history, credit information, and similar data — is described in our Privacy Notice, which we provide to you when your lease begins. Where the two documents differ as to financial information, the Privacy Notice controls.
1. Contact
Heritage Auto Leasing LLC
617 Union Ave, Unit 2-22
Brielle, NJ 08730
Email: support@heritageautoleasing.com
Phone: 732-359-2012
The Portal is intended for individuals located in the United States who are parties to a lease with Heritage.
2. Information the Portal Collects Automatically
When you use the Portal we automatically collect:
- IP address, device type, browser type, and operating system
- Pages viewed, dates and times of access, and referring pages
- Records of account activity, including logins, password and username changes, contact information changes, payment submissions and cancellations, and autopay enrollment changes
We collect this to authenticate you, secure the Portal, detect and prevent fraud, and diagnose problems.
3. Cookies and Similar Technologies
The Portal uses strictly necessary cookies to keep you logged in, maintain session state, remember preferences, and guard against fraud and cross-site request forgery. The Portal will not function without them.
We do not use third-party analytics tools, session replay tools, or heatmap tools on the Portal. We do not use advertising cookies, and we do not permit third-party advertising networks to collect information through the Portal. We do not sell your personal information or share it for cross-context behavioral advertising.
Most browsers allow you to block or delete cookies. Blocking strictly necessary cookies will prevent the Portal from working.
4. Do Not Track and Global Privacy Control
We do not currently respond to browser "Do Not Track" signals. We do honor Global Privacy Control (GPC) signals where applicable law requires.
5. Security
We maintain administrative, technical, and physical safeguards designed to protect information in the Portal, including encryption of data in transit, access controls limiting employee and vendor access to what their role requires, authentication requirements, and logging and monitoring of Portal activity. Vendors with access to your information are contractually required to protect it and to use it only to perform services for us.
No system is completely secure, and we cannot guarantee the security of information transmitted to us. Protect your login credentials and notify us immediately at the contact information above if you believe your account has been compromised.
6. Payment Information
Payments made through the Portal are processed by a third-party payment processor. Card and bank account details you enter are transmitted to and stored by that processor under its own security and privacy practices. Heritage retains only limited information — such as a truncated account identifier, payment amount, date, and status — needed to service your lease.
7. Retention
We retain information for as long as your lease is open and afterward for the period needed to satisfy our legal, regulatory, tax, accounting, audit, and recordkeeping obligations, to resolve disputes, and to enforce our agreements. Retention periods for lease and titling records are generally set by state motor vehicle, consumer leasing, and financial recordkeeping requirements. When information is no longer needed for these purposes, we delete it or render it unreadable, except where we are required or permitted to retain it in archival systems.
8. Your Account and Your Choices
Account information. You may review and update your contact information and communication preferences within the Portal, or by contacting us.
Marketing communications. You may opt out of promotional emails using the unsubscribe link in those messages. You cannot opt out of service-related communications about your lease while it is open.
Text messages. If you consent to receive texts, you may stop them by replying STOP. Message and data rates may apply.
State privacy rights. Depending on where you live, you may have rights to access, correct, or delete certain personal information, and to appeal a denial. Most of the information Heritage maintains about you is nonpublic personal financial information governed by the Gramm-Leach-Bliley Act and the Fair Credit Reporting Act, which is generally exempt from state privacy laws; those federal laws govern that information, and our Privacy Notice describes it. To make a request as to information not covered by that exemption, contact us at support@heritageautoleasing.com. We will verify your identity before responding and will respond within the period required by applicable law. You may authorize an agent to act for you; we may require confirmation from you directly.
9. Children
The Portal is not directed to children and is intended only for individuals who are parties to a lease with Heritage. We do not knowingly collect information from anyone under 18. If we learn we have, we will delete it.
10. Third-Party Sites
The Portal may link to sites we do not operate, including your credit union, a dealer, or a payment processor. We are not responsible for their privacy practices, and this policy does not apply to them. We recommend reviewing their privacy statements before providing information.
11. Changes
We may update this policy. We will post the revised version with a new "Last Updated" date and, where required by law or where the change is material, notify you directly. Your continued use of the Portal after the effective date means you accept the revised policy.